Completed
Connecting a Hybris customer portal to SAP for a telecom provider
Telecom SolutionsManufacturingDACH
Case Studies
Our case studies
Take a look at our work and imagine your project here
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Completed
AEM-based member back office for ACCA — certifications, membership, fees, and exams
For ACCA, one of the world's largest professional accountancy bodies, dotWhite is delivering AEM-based back-office capabilities integrated with member data — current, past, and prospective members — covering certifications, membership management, fees and dues, and exam and testing environments.
Completed
From sales order to production line: automating the handover to manufacturing
Manual handovers between order system and factory floor are where expensive errors happen. We supported BILKA with a solution that carries released orders from the SAP-adjacent environment into a production cockpit and onward into manufacturing — drastically reducing input errors in quantities, lengths, variants, and materials.
Completed
Production traceability through digital labeling and SAP-linked context data
Traceability isn't a nice-to-have in manufacturing — it's the precondition for quality assurance and complaint handling. We supported BILKA with a solution that keeps manufactured units digitally referenceable through labeling, linked to their production and SAP context.
Completed
A partner ordering portal driven by SAP product, variant, and pricing logic
BILKA's portfolio spans many products, variants, colors, and SKUs — combined with individually negotiated partner prices. We built the SAP-adjacent API and portal integration that makes this complexity digitally orderable without losing control of variants, conditions, or order logic.
Completed
Intelligent reconciliation of SAP invoices and bank statements
Matching open invoices against incoming payments is still surprisingly manual in most finance departments. We are building a solution that reconciles SAP invoices with bank statements largely automatically — reducing manual effort while raising process quality.
Completed
Optimized transport and load planning through SAP-adjacent integration
The best route isn't automatically the best load — and the most efficient load isn't automatically the safest for fragile goods. A planned integration will connect SAP data with external transport and packing optimization, factoring in delivery sequences, customer context, weight distribution, and material protection.
Completed
Real-time warehouse visibility with RFID and SAP/Fiori
When thousands of orders move through a warehouse in parallel, missing visibility costs time every single day. We supported an RFID-based warehouse scenario where packages and pallets are tracked in near real time, with position data made usable for operational teams through an SAP-adjacent view.
Completed
SAP development and L1-L3 support across FI, WM, and CRM for Bosch's home appliance division
Through a collaboration with PROFES, a team of around 16 dotWhite specialists delivered SAP development and first-, second-, and third-level support for Bosch's home appliance division — spanning financial, warehouse management, and CRM modules, greenfield development as well as maintenance of existing systems, for branches across Europe and Asia.
Completed
SAP-connected AEM components for customer onboarding and self-service at Enel
Enel runs its customer portals on Adobe Experience Manager — onboarding, contract signing, account self-service. dotWhite developed custom AEM components connecting the portal layer to SAP, so customer-facing journeys run on live business data instead of detached content.
Completed
Modernizing a mature Electron trade design platform — seven Angular versions, no rewrite
An established trade design platform built with Angular and Electron had reached the end of its supported technology lifecycle: increasingly hard to develop, increasingly exposed. A dedicated two-person dotWhite modernization team independently planned and executed the full technology refresh after initial handover — bringing the application onto a current, supported stack without a rewrite and without disrupting ongoing product development.
Completed
Connecting a Hybris customer portal to SAP for a telecom provider
Telecom products live fast and die slow: tariffs are marketed for months, but the contracts they create run for years. We built the integration layer that keeps a Hybris-based customer portal, contract management, and SAP-driven ERP processes consistent — for current offers and legacy products alike.
Completed
Bringing consistency to international product catalogs in an SAP landscape
International portfolios become unmanageable fast: the same product may need different configurations, descriptions, or approvals per market. We supported Würth IT in making very large, multi-country product catalogs consistent and operationally usable in an SAP-based environment.
Completed
Unifying lead streams and building a single source of customer truth for Outside Clinic
Outside Clinic, a UK domiciliary healthcare provider, acquires leads through many channels at once — Facebook campaigns, Google Ads, its own website, and purchased lead lists. dotWhite built the Azure-based pipeline that unifies these streams so no lead falls through the cracks, and the services behind a single customer portal used as the source of truth across all branches.
Completed
A customer service portal with SAP as the single source of truth for maintenance cycles
For maintenance-critical precision equipment, reliability is both technical and organizational. We supported PFISTERER with a portal through which customers manage their devices, serial numbers, and service intervals digitally — with SAP remaining the leading source for contract and master data.
Completed
A modular practice-management platform for physiotherapy, rehab sport, and fitness
Healthcare facilities typically run separate systems for scheduling, member management, billing, and documentation — with the media breaks, data loss, and double entry that implies. With Proleos⁺, a modular platform was built that unifies these processes: practice management, rehab management, member management, billing and POS, scheduling, and digital anamnesis (eVA), each activatable as an independent module.
Completed
Extending a reinsurance management platform: contract, claims, and pricing modules at enterprise quality standards
A leading European reinsurance company needed to continuously extend its internal management platform — contract management, claims processing, pricing, and supporting workflows. Over a three-year engagement, dotWhite consultants worked within a distributed, multidisciplinary Agile team of more than 40 engineers, testers, and business specialists, delivering new enterprise modules into an established application used by hundreds of employees.
Completed
Embedded PLC development and NIS2-ready device deployment for Siemens production environments
dotWhite works with Siemens technology at the production-line level, across two directions: embedded development and integration with Siemens production PLCs deployed at multiple customer sites, and the rollout of NIS2-compliant devices. dotWhite is an authorized Siemens partner for reselling and configuring these devices.
Completed
TKD360 DataControl: a multi-tenant telecom device and contract management platform
TKD360 DataControl is a telecommunications information system aggregating and connecting data on employees, phone numbers, invoices, usage, end devices, and contracts via direct, vendor-specific interfaces. The client had no in-house developers — dotWhite owned the entire project lifecycle.
Completed
Campaign and lead-management tooling for Virgin Media
Virgin Media, the UK connectivity provider under Liberty Global, runs marketing at a scale where campaign creation and lead handling can't live in spreadsheets. dotWhite supported the creation, management, and publishing of marketing and lead-generation campaigns through custom-built publishing tooling, and the systems ensuring that leads were pursued correctly and followed up on time.
Completed
Instant customer context in the call center through SAP-backed caller identification
In customer service, every second counts. We built a tool that identifies inbound phone numbers and links them to SAP-based customer data, so agents see which company is calling — and what's open — the moment they pick up.
Completed
Bringing consistency to international product catalogs in an SAP landscape
International portfolios become unmanageable fast: the same product may need different configurations, descriptions, or approvals per market. We supported Würth IT in making very large, multi-country product catalogs consistent and operationally usable in an SAP-based environment.
Completed
L1-L3 support for automotive diagnostics and maintenance operations at ZF
For ZF, one of the world's largest automotive suppliers, dotWhite delivered first-, second-, and third-level support in partnership with NTT DATA Germany, covering multiple car vendors. The scope spanned everything a deployed unit needed — diagnosing potential issues, supporting the maintenance scheduling system, and resolving problems down to the embedded layer.
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